About refluent

refluent is a newsletter exploring software quality and the future of intelligent automation.

With so much noise around AI, it’s not always clear what’s relevant. Here I share my own learnings in practical form: ways to adapt and build automation systems that can evolve without losing reliability. Whether it’s software quality, performance testing, or workflow automation, I try to ground each post in real practices that stand the test of change.

I chose the name re·fluent to suggest adapting to change. Like learning a new language, fluency takes time and steady effort. This newsletter is where I work through that process, by sharing the techniques and patterns that help me build dependable systems, and clarifying my own thinking by working in public.

Why subscribe?

If you’re working in software quality, automation, or AI, you might find this newsletter a useful companion. I share my own learnings and perspectives, with a focus on practical ideas you can try in your own work.

About me

I’m Shyamal, an Australian-based quality engineering leader with more than fifteen years in software quality and performance. I lead QA in a medical software company and I study data science to deepen my work with AI. Outside of work, you will find me running, rock-climbing, spending time with loved ones or walking with my dog, Agnes.

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